Contact

Academic Technology Services is located in the AS Building, Room 120 []. For open hours, please refer to the services below.  

All ATS services are closed during campus holidays; see schedule at right.

ATS provides technical solutions for ºÚÁÏÍø faculty, students, and staff using Canvas.

Canvas Support Open Hours:

  • Monday-Friday: 8am-5pm

After Hours Support

Connect with the Canvas-Instructure team 24/7:

  • Phone Hotline: 562-247-3970
  • Visit the HELP menu on your Canvas account for more support resources.

Contact Options

  • In-Person: AS Building, Room 120 []
  • Live, Virtual Support:
    • Connect:  or, 
    • Dial into Zoom Room: 1-669-900-6833;
      Type in Meeting ID#: 496 989 3894 then press #
  • Phone: 562-985-4530
  • Email: canvas@csulb.edu
  • Web: Canvas at the Beach, or

 

Classroom Support Services (CSS) maintains university-supported classrooms. Visit Classroom Equipment and User Guides for a list of classroom equipment and reservation instructions. 

Fall 2024 Hours

Please note:  Support must be requested via phone or email only. Walk-in support and checkouts are no longer available.

  • Monday-Thursday: 8am-8pm
  • Friday: 8am-5pm

Contact Options:

Contact Campus Software for questions related to downloads, installation, and accounts related to software licensed by the university.

Open Hours:

  • Monday-Friday: 8am-5pm

Contact Options:

The Horn Center Open Computer Lab is open to all ºÚÁÏÍø students, regardless of degree program or area of study.

Fall 2024 Hours (begins Monday, August 19)

  • Monday-Thursday: 8am-8pm
  • Friday: 8am–5pm
  • Closed on weekends and campus holidays.

Contact Options:

ISPACE provides services that accelerate innovation and enhance students' learning experiences.

Open Hours:

  • Monday-Friday: 8am-5pm

Contact Options:

ATS Instructional Designers (IDs) support faculty in the use of technology to deliver dynamic and engaging learning experiences for students. Meet our team!

Open Hours:

  • Monday-Friday: 8am-5pm

Contact Options:

Consultation and Training

ATS Instructional Designers (IDs) are also available for individual consultations or group training by request:

Our Media team provides services and consultation to ºÚÁÏÍø faculty and staff such as video and audio production, lecture capture and recording on the Learning Glass, and photography.

Open Hours:

  • Monday-Friday: 8am-5pm

Contact Options:

ATS provides Qualtrics consultation and training to ºÚÁÏÍø faculty and staff. 

Open Hours:

  • Monday-Friday: 8am-5pm

Contact Options:

For an in-person consultation, please schedule an appointment via email before visiting the office.

The Student Perceptions of Teaching (SPOT) team coordinates the student course evaluation process at ºÚÁÏÍø. 

Open Hours:

  • Monday-Friday: 9am-5pm

Contact Options: